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"Our philosophy has always been that the customers come first every time and we work hard to meet or exceed their needs,' said Steven Feinberg, SF Video Founder and President. He continued, 'SF Video recognized the budgetary struggles of some of our loyal clients and acted on it by lowering prices. The feedback from many of our clients has been very positive, saying that the reduced costs helped them to get their business message out effectively for less and they are very grateful." Since dropping prices, SF Video has seen an increase in repeat customers and a sharp increase in gaining new accounts. SF Video attributes much of this to customer satisfaction and word-of-mouth accolades shared as a result of SF Video's positive customer relations management strategies. "We are always looking for ways to reduce costs and pass on savings to our clients, and this way everybody wins," said Feinberg. In looking forward, SF Video plans to build upon its successful Blu-ray authoring, mastering and replication business, as well as responding to clients' requests for more green/eco-friendly packaging.
SF Video provides a comprehensive spectrum of DVD replication and duplication service for orders from 1,000 to millions of DVD discs. SF Video was named to the INC 500 list of America's Fastest Growing Companies in 1996. The corporate headquarters is located in San Francisco with facilities in New York, Los Angeles, Florida and Israel. About SF Video, Inc. - SF Video has been pioneering large volume CD replication and DVD replication since 1997. A unique pricing system, innovative packaging and fulfillment solutions, in a streamlined process ensures on-time delivery, and makes SF Video a one-stop-solution. Personalized customer service and 24/7 manufacturing enables SF Video to deliver the highest quality at the lowest prices. http://www.sfvideo.com
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